Information
Cookie Policy
Printram, Inc. (“Printram,” “we,” “us,” or “our”) values your privacy and is committed to being transparent about how we use cookies and similar tracking technologies on our website and platform. This Cookie Policy explains what cookies are, how we use them, and your rights regarding them.
1. What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help us:
Recognize returning users
Maintain login sessions
Understand user behavior and website usage
Provide a personalized experience and targeted content
Cookies may be placed by Printram or by third-party service providers acting on our behalf.
2. Types of Cookies We Use
a. Essential Cookies
These cookies are strictly necessary for the operation of our website and services, including:
Account authentication
Session management
Order processing
Security measures
b. Analytics and Performance Cookies
We use these cookies to analyze user interactions, optimize performance, and improve your experience. These include:
Google Analytics – Tracks page visits, actions, and user behavior
Mixpanel – Provides statistical reports on activity
Hotjar – Collects anonymized data to understand user engagement
c. Marketing and Advertising Cookies
Cookies used for advertising purposes allow us and third parties to deliver personalized marketing content and measure the effectiveness of campaigns:
Google Ads – Targets users with relevant ads
Facebook Pixel – Tracks engagement for advertising optimization
d. Third-Party Cookies
We integrate with services that may place cookies on your device to provide their functionalities, including:
Payment processors: Stripe, PayPal
E-commerce integrations: Shopify, Etsy, WooCommerce
Communication and customer support: Zendesk, SendGrid, MailChimp
Data storage and analysis: Airtable, Atlassian
3. Information Collected Through Cookies
Cookies may collect information such as:
IP address and device/browser type
Pages visited, actions taken, and duration of visits
Navigation paths through our platform
User preferences and settings
Interaction with emails, notifications, or advertisements
We do not use cookies to collect sensitive personal data such as racial or ethnic origin, political opinions, or health information.
4. Managing Cookies
You have the right to manage or disable cookies:
Browser Settings: Adjust your browser to block, delete, or limit cookies. Note that some features may not function properly if cookies are disabled.
Third-Party Opt-Out: Most third-party providers allow you to opt out:
5. Cookie Duration
Session Cookies: Expire when you close your browser
Persistent Cookies: Remain for a set period to recognize returning users and preferences
6. Your Consent
By using our website, you consent to the use of cookies in accordance with this policy. You may withdraw consent at any time by adjusting your cookie preferences or using the opt-out mechanisms listed above.
7. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, services, or legal requirements. Significant updates will be communicated via email to registered users and posted on our website. Your continued use of our services indicates acceptance of any changes.
8. Contact Us
For questions regarding this Cookie Policy or your privacy rights, please contact us:
Email: customercare@printram.com